Terms of Service

These terms govern your use of bgrreview.com, our free audit, our contact channels and any reputation management services BGR Review provides to you.

Last updated May 2026

1. Acceptance of these terms

By accessing or using bgrreview.com or by submitting a form, ordering a service or signing a proposal with BGR Review, you agree to these terms. If you do not agree, please do not use the site or our services.

2. About us

BGR Review is operated from 285 W Broadway, New York, NY 10013, United States. You can contact us at support@bgrreview.com or +1 (516) 926-9463.

3. Our services

BGR Review and its affiliated brands provide reputation management work including authentic review growth, negative review removal, reputation law support, and local SEO advisory. Specific deliverables, timelines and prices are confirmed in a written proposal or order before any work starts.

4. No guarantee of Google rankings or outcomes

Google's search results, Maps rankings and review systems are controlled by Google and change frequently. We do everything we can to deliver the outcome described in your proposal, but we do not and cannot guarantee:

  • A specific position in Google Search or Maps.
  • That a specific review will be removed within a specific timeframe.
  • That Google will not change its policies or filtering behaviour in the future.

Where a service is sold on a pay-after-win basis, you only pay once the agreed result is delivered.

5. Acceptable use

You agree not to use our website or services to:

  • Defame, harass or unlawfully target any person or business.
  • Submit fraudulent contact details or impersonate someone else.
  • Reverse engineer, scrape or attempt to disrupt the website.
  • Violate any applicable law in your jurisdiction.

6. Payment, refunds and cancellations

Pricing, billing schedule and refund eligibility are defined in your individual proposal or order confirmation. In general, work that has already been delivered is non-refundable. Pay-after-win removals are only invoiced after a successful removal.

7. Intellectual property

All content on bgrreview.com, including articles, research, graphics and logos, is owned by BGR Review or its licensors and protected by copyright and trademark law. You may quote short excerpts with a clear credit and a link back to the original article. Republishing full articles without written permission is not allowed.

8. Confidentiality

We treat client information, including audit data, account details and case specifics, as confidential. We do not publish client identities in case studies without written permission.

9. Limitation of liability

To the maximum extent permitted by law, BGR Review's total liability for any claim arising out of or related to the website or services is limited to the fees you paid us in the 6 months preceding the claim. We are not liable for indirect, incidental or consequential damages, including loss of profit, goodwill or data.

10. Third-party links

The website links to third-party sites including Google, our affiliated service brands, and external sources cited in our reporting. We are not responsible for the content or practices of those third-party sites.

11. Changes to the service or these terms

We may update or modify the website and our services from time to time. If we materially change these terms, we will update the "Last updated" date at the top. Continued use of the site after changes means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the State of New York, USA, without regard to conflict-of-laws rules. The courts of New York have exclusive jurisdiction over disputes, except where mandatory consumer protection laws of your country of residence apply.

13. Contact

Questions about these terms? Email support@bgrreview.com or visit our contact page. See also our privacy policy.