TrustScore-safe verified reviewers, invitation-linked pacing, and named-order references that lift TrustScore rank fast. First live review in 3-5 days.
We route each invitation to reviewer profiles that match your product, price point, and customer geography so every review reads like a real Trustpilot customer, not a template.
Reviewer briefs cover onboarding time, card delivery, in-app UX and support responsiveness - not deposit yields.
Cardholder and BNPL-user personas describing application flow, dispute handling and merchant acceptance in real terms.
Corridor-specific reviewers (US-MX, UK-IN, EU-PH, etc.) with realistic transfer-speed and FX-margin observations.
Merchant-persona reviewers covering settlement times, chargeback flow, and integration ease for Shopify/WooCommerce.
Everyday-user personas describing top-up, cashback and merchant acceptance without making guaranteed-reward claims.
Founder and finance-lead personas covering account opening, invoicing tools, and multi-user permission workflows.
Users describing product features and UX only - never yields, returns, or capital-safety claims regulators would flag.
FCA, FinCEN, MAS, and BaFin-conscious reviewer briefs designed to sit clean under regulator review of your public reputation.
Every reviewer, every invitation source, every posting cadence is set up so your TrustScore lifts without triggering a consumer alert or a manual review.
Reviewers never mention yields, APY, guaranteed returns, capital safety, insurance status, or any regulated financial-promotion language. This is the hardest line we hold - crossing it exposes fintechs to FCA, FinCEN, MAS or SEC financial-promotion action, and it also trips Trustpilot's moderation immediately.
Every reviewer interacts with your public onboarding surface (waitlist page, app store listing, pricing page, or a live account walkthrough) before writing. Invitations post from the invited bucket via BGR's verified sender domains, exactly how a compliant fintech's own lifecycle team would trigger review requests.
For FCA-regulated brands, reviewer briefs are shaped around Consumer Duty and Treating Customers Fairly principles - covering clarity of information, support responsiveness, and outcome quality, never product performance. That keeps your public review base clean under regulatory review.
Every review is posted to your live Trustpilot business profile, so your compliance and CX teams keep full merchant right-to-reply, dispute-filing, and Trustpilot take-down request paths for anything that ever needs attention.
Regulator (FCA, FinCEN, MAS, BaFin, other), product mix, prohibited-claim list, and target markets. 20 minute call with our compliance lead.
Persona briefs built around consumer, SME, and cross-border user profiles - scrubbed against your prohibited-claim list before a single reviewer is booked.
Invitations sent from BGR's verified sender domains. First live review typically lands inside 48 hours from a country-matched reviewer.
Reviews land on a curve that mirrors real customer onboarding cadence, blending into the invited-to-organic ratio expected of an active fintech.
Full campaign report with TrustScore delta, per-review compliance flag audit, screenshot bundle, and any replacements under the 30-day guarantee.
"As a regulated EMI, we cannot afford one wrong review that references yields or capital safety. BGR's compliance briefs were the tightest we have seen from any vendor - our TrustScore moved from 3.8 to 4.6 with zero moderation issues in 8 weeks."
Every reviewer holds an aged Trustpilot account with a natural review history across unrelated categories, real name, and a stable device fingerprint.
Invitations sent from IPs and email domains that match your buyer geography, so Trustpilot's fraud detection reads them as organic customer feedback.
Drops paced to lift your TrustScore in a curve that matches real order volume - never a spike that draws a consumer alert.
We never touch your customer list. Reviewer briefings are written from your public product pages and your intake form only.
One reachable contact for the whole campaign - not a shared inbox, not a ticket queue.
Live invitation log, screenshot bundle, TrustScore delta, and pacing recommendation for the next drop.
Buying invited reviews sits inside Trustpilot's own guidelines - Trustpilot explicitly supports invitation-based reviews as long as they are unbiased and represent a genuine interaction. What is not legal for a regulated fintech is publishing a review that makes a misleading financial promotion (yield, return, capital safety, insurance status). Our entire fintech workflow is built around that line: every reviewer brief is compliance-scrubbed before it is sent, and every draft is checked against your prohibited-claim list before it posts.
Two layers. First, the persona brief itself never asks the reviewer to comment on financial performance - it asks them to describe onboarding, KYC, support, transfer speed, dispute handling, and UX. Second, every draft passes through a compliance filter that blocks a defined list of regulated terms (APY, guaranteed, returns, insured, protected, safe, etc.) before it is queued for posting. If a reviewer submits a draft that trips the filter, we rewrite it or replace the reviewer.
Not when it is structured as an invitation-based campaign posting invited reviews to a public review platform - that is a normal, disclosed marketing surface. The regulatory line is content, not channel: a fintech gets in trouble when the review itself contains a misleading financial promotion, not because the review came from an invitation. Because our briefs never let reviewers touch performance language, the surface stays inside acceptable financial-promotion practice.
Yes. Corridor-specific detail (US-MX, UK-IN, EU-PH, AU-NZ) is exactly the sort of realistic UX signal Trustpilot readers and prospective users trust. Reviewers can describe the corridor, approximate transfer time, and their subjective experience of FX. They cannot guarantee rates, guarantee arrival times, or claim best-in-market spread - those are financial promotions requiring formal substantiation.
Trustpilot syndicates ratings to Google organic and Google Ads seller ratings once your TrustScore is above 3.5 with sufficient recent reviews. App Store and Play Store carry their own native ratings, but Trustpilot lift consistently improves branded-search CTR from users comparing fintech apps - which is where most fintech download decisions get made.
Yes. Global fintechs typically run a .com global profile plus regional profiles (UK, DE, FR, ES, AU, SG) to match local Trustpilot search behaviour. We run parallel campaigns with country-matched reviewer routing, per-profile pacing, and one account manager owning the full portfolio with per-region compliance reporting.
If any live review is removed by Trustpilot inside 30 days of posting, we replace it free of charge with a fresh compliance-scrubbed reviewer matched to your persona and geography. Our sustained live-review rate on fintech campaigns is 97.6% - the highest across our verticals, because the tight compliance briefs mean fewer moderation triggers in the first place.
Yes. A brand-new fintech profile with zero reviews will lose the trust-signal battle in comparison content and app-store search before it has spent a dollar on paid acquisition. We build a starter cohort of 20 to 30 compliance-safe reviews across your priority personas, paced over 30 to 45 days, so by public launch the Trustpilot profile already reads as a working, trusted brand.
Pick a package and we start invitation routing in under two hours. 30-day replacement guarantee on every review.