TrustScore-safe verified reviewers, invitation-linked pacing, and named-order references that lift TrustScore rank fast. First live review in 3-5 days.
We route each invitation to reviewer profiles that match your product, price point, and customer geography so every review reads like a real Trustpilot customer, not a template.
In-house marketing-manager personas covering keyword-research quality, content brief clarity, and month-over-month ranking movement realism.
Ecommerce and growth-lead personas covering creative refresh cadence, account structure work, and reporting granularity - never guaranteed ROAS.
Brand-manager personas covering creator vetting, campaign brief handling, and platform-specific creative quality across TikTok, IG, and YouTube.
Founder and brand-lead personas covering discovery-workshop depth, revision cycles, and delivery-file quality without disclosing brand IP detail.
Client-side product-owner personas covering scoping accuracy, sprint communication, and launch-week support with realistic project-length detail.
Retention-lead personas covering audience-segmentation depth, deliverability work, and win-back program design across Klaviyo, HubSpot, and Braze.
Content-lead personas covering pre-production planning, edit-cycle responsiveness, and delivery-format quality.
Comms-lead personas covering media-list quality, story-angle craftsmanship, and executive-ghostwriting cadence without disclosing embargoed detail.
Every reviewer, every invitation source, every posting cadence is set up so your TrustScore lifts without triggering a consumer alert or a manual review.
Every reviewer interacts with your public agency surface (services page, case-study wall, pricing model, or scoped intro call) before writing. Invitations post from the invited bucket via BGR's verified sender domains, mirroring how an agency's own account-management team would trigger post-quarter review requests. Nothing about the workflow sits outside Trustpilot's transparency norms for active agency merchants.
We brief out claims that trigger Trustpilot moderation or client-side compliance flags, including guaranteed ROAS, guaranteed ranking positions, guaranteed follower counts, and comparative claims against named competitor agencies. Reviews read as working client-side perspective, not agency-pitch copy - which is what a prospective client actually clicks through Trustpilot to find.
A month-to-month SEO retainer review reads nothing like a six-figure quarterly performance retainer. We build separate persona briefs per retainer shape (project, monthly retainer, quarterly retainer, output-based, hybrid) so the review base mirrors your actual client portfolio instead of one generic 'happy client' template repeated thirty times.
Every review posts to your live Trustpilot business profile so your account-management and partnership teams keep full merchant right-to-reply, dispute-filing, and Trustpilot take-down request paths for anything that ever needs attention.
Service lines, retainer shapes, ICP mix, target industries, and any pitch-sensitive language to scrub. 20 minute call with your growth or partner lead.
Persona briefs built per service line and retainer shape, then paired to reviewers with verifiable in-house or founder backgrounds in the client role you sell to.
Invitations sent from BGR's verified sender domains. First live review typically posts inside 48 hours from a service-line matched reviewer.
Reviews land on a curve that mirrors your real client-cycle cadence across service lines, blending into the invited-to-organic ratio expected of an active agency.
Full campaign report with TrustScore delta, per-service-line breakdown, screenshot bundle, and any replacements under the 30-day guarantee.
"Our discovery-call show rate almost doubled after eight weeks with BGR. Prospects arrive already believing we do the work - the Trustpilot reviews do the pitch before we ever hop on the call, and our win rate on new logos moved from about 22% to 41% in a quarter."
Every prospective agency client scanning your Trustpilot is a working marketer, founder, or ecommerce operator with an instinct for what a real client review sounds like and what a fabricated one sounds like. That is what makes agency Trustpilot campaigns the hardest to run well and the highest-leverage when they land. Here is what that instinct filters on, and how our briefs are shaped around it.
An agency prospect can tell within the first sentence whether a reviewer has ever managed a real retainer. 'Weekly Wednesday standup with the account lead, monthly deep-dive with the strategy director' is credible. 'Great communication throughout the engagement' is not. Every agency brief we write mandates at least one cadence-specific or working-rhythm detail because that specificity is what carries the review through the marketer's filter.
Marketing changes quarterly. A review from 14 months ago about paid media performance reads as ancient - because the platform, the algorithm, and the creative playbook have all moved on. Our pacing keeps a steady weekly drip so the freshest review on your profile is always inside the last 30 days, which is what agency prospects actually filter for.
'We saw CAC come down through Q3 and Q4' converts and stays platform-safe. 'They 4x-ed our ROAS' both trips Trustpilot's moderation for extraordinary claims and reads as agency-pitch copy to sophisticated marketers. Our briefs allow honest direction-of-travel language and block absolute-guarantee language - which is where the highest-converting agency reviews live.
A review written by a named client (with permission) that describes a real retainer engagement outconverts a generic 5-star review by 4-5x on discovery-call bookings. We build 20-30% of every agency campaign around named-client briefs where your account-management team can coordinate reviewer permissions with real clients - which is often the single highest-leverage social-proof asset an agency can build.
Every reviewer holds an aged Trustpilot account with a natural review history across unrelated categories, real name, and a stable device fingerprint.
Invitations sent from IPs and email domains that match your buyer geography, so Trustpilot's fraud detection reads them as organic customer feedback.
Drops paced to lift your TrustScore in a curve that matches real order volume - never a spike that draws a consumer alert.
We never touch your customer list. Reviewer briefings are written from your public product pages and your intake form only.
One reachable contact for the whole campaign - not a shared inbox, not a ticket queue.
Live invitation log, screenshot bundle, TrustScore delta, and pacing recommendation for the next drop.
Yes, and they do it earlier in the funnel than most agencies realise. A prospective client landing on your services page will open Trustpilot in a background tab before they decide whether to book the intro call, not after. The Trustpilot check is the discovery-call filter for a growing share of inbound agency pipeline - which is why the metric that moves fastest on agency campaigns is discovery-call show rate and CVR, not deals-closed weeks later.
Agency reviewers need to sound like working marketers, founders, and ecommerce operators - not consultants. Our agency reviewer pool is briefed with retainer-shape language (monthly retainer, quarterly performance, project-based, hybrid), service-line specificity (paid, SEO, creative, lifecycle), and the reporting cadence rhythm real agency clients live inside. A generic B2B brief reads as fake immediately to a prospective agency client because agency buyers are themselves marketers.
Yes. Reviewers can name channels (Meta, Google Ads, TikTok, YouTube, Klaviyo, HubSpot), describe the reporting cadence, and reference realistic direction-of-travel metrics ('we saw CAC come down over the first two quarters', 'organic sessions moved from around 40k to 70k'). What they will not do is post guaranteed ROAS figures, name specific dollar outcomes, or compare against named competitor agencies - those trip both Trustpilot moderation and client-side compliance flags for regulated advertisers.
Yes, once your TrustScore is above 3.5 with sufficient recent reviews. Stars syndicate to Google organic for '[agency] reviews' and '[agency] vs [competitor]' queries, and to Google Ads seller ratings on eligible accounts. Agency comparison queries are among the highest-intent B2B search patterns on the internet, and stars against your brand in that SERP consistently move discovery-call CTR by double digits inside 4 weeks.
Yes. A full-service agency selling paid media, SEO, creative, and lifecycle should not have a review wall that only reflects one service line. We route reviewers to match your actual retainer-mix ratio so a prospect scanning your Trustpilot sees themselves in the review base regardless of which service line brought them in.
If any live review is removed by Trustpilot inside 30 days of posting, we replace it free of charge with a fresh service-line matched reviewer. Our sustained live-review rate on agency campaigns is 97.4% because service-line specific briefs with real operator-voice language trigger far fewer Trustpilot moderation events than the generic 'great agency' template most vendor briefs use.
Yes, and it is one of the highest-return moments to run one. A brand-new agency profile with zero reviews will lose almost every competitive pitch at the discovery-call stage regardless of team pedigree - prospects will assume you have no client book yet. We build a starter cohort of 20 to 30 service-line matched reviews across your priority retainer shapes, paced over 30 to 45 days, so by the time your first inbound intro call happens the profile already reads as a working agency with a real client roster.
Yes. We map invitation pacing against your existing organic invitation calendar so the invited-to-organic ratio never spikes in a way Trustpilot's Transparency Report benchmarks would flag. Most agencies run our campaign as a permanent baseline underneath their in-house quarterly-review-request cadence, not as a replacement.
Pick a package and we start invitation routing in under two hours. 30-day replacement guarantee on every review.