--- title: "Google Reviews Missing? 5 Checks to Recover Them Fast" description: "A missing Google review usually comes down to 5 causes. In 12,000+ cases logged June 2025-June 2026, weak tickets were rejected 70-80%; use the right triage." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "BGR Review", "alternateName": "BGR REVIEW", "url": "https://bgrreview.com", "description": "BGR Review helps businesses grow their online reputation with real, human-posted reviews on Google, Yelp, Clutch and TripAdvisor, and removes negative reviews on a pay-after-success model.", "areaServed": "Worldwide", "serviceType": "Online reputation management" }, { "@context": "https://schema.org", "@type": "WebSite", "name": "BGR Review", "url": "https://bgrreview.com", "potentialAction": { "@type": "SearchAction", "target": "https://bgrreview.com/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Article", "headline": "Why Google reviews go missing and what to check first", "description": "A missing Google review usually comes down to 5 causes. In 12,000+ cases logged June 2025-June 2026, weak tickets were rejected 70-80%; use the right triage.", "image": [ "https://bgrreview.com/api/public/content-image/1819463c-4c54-4a60-9f92-511137c4d301/hero-1786601201154.jpg" ], "datePublished": "2026-02-05T00:26:59.282+00:00", "dateModified": "2026-08-13T06:07:22.911+00:00", "author": { "@type": "Person", "name": "Robiul Alam", "url": "https://bgrreview.com/team/robiul-alam", "jobTitle": "Head of Reputation Strategy" }, "publisher": { "@type": "Organization", "name": "BGR Review", "url": "https://bgrreview.com", "logo": { "@type": "ImageObject", "url": "https://bgrreview.com/icons/icon-512.png" } }, "mainEntityOfPage": { "@type": "WebPage", "@id": "https://bgrreview.com/insights/google-review-not-showing-up" }, "articleSection": "Google Reviews", "keywords": "google reviews, google maps, google business profile, google search, local seo, review management" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://bgrreview.com" }, { "@type": "ListItem", "position": 2, "name": "Insights", "item": "https://bgrreview.com/insights" }, { "@type": "ListItem", "position": 3, "name": "Why Google reviews go missing and what to check first", "item": "https://bgrreview.com/insights/google-review-not-showing-up" } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How long does it take for a Google review to show up?", "acceptedAnswer": { "@type": "Answer", "text": "A Google review can appear quickly, but Google says some reviews take several days to show. The article recommends waiting through the normal publishing window before escalating, especially if the review appears unevenly across Search, Google Maps, mobile, or third-party embeds." } }, { "@type": "Question", "name": "Can a customer post a Google review and then have it disappear?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. A customer can edit or delete the review, switch accounts, lose access to the posting account, or trigger a fresh content check after an edit. In those cases, the review may vanish from the live profile for hours or several days even though it was posted originally." } }, { "@type": "Question", "name": "Does editing a Google review affect whether it stays visible?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. The article explains that a rewritten review can re-enter Google Maps user-contributed content checks as if it were new. That means an edited review may disappear temporarily while Google processes it again, especially if the account is thin or the wording looks risky." } }, { "@type": "Question", "name": "Will Google tell you why a review was filtered?", "acceptedAnswer": { "@type": "Answer", "text": "Usually, no clear explanation arrives. The article’s warning is practical: businesses often hit the in-profile report button, get no movement, and still have no policy match, screenshots, posting date, or reviewer proof ready when support asks for evidence." } }, { "@type": "Question", "name": "Can a missing Google review be restored?", "acceptedAnswer": { "@type": "Answer", "text": "Sometimes, but recovery depends on what caused the review to disappear. If the issue is a delay, an edit, a duplicate listing, or an unverified or suspended profile, fixing that root cause comes first. If Google filtered the review, you need a dated evidence pack before support is likely to help." } }, { "@type": "Question", "name": "Do fake or incentivised reviews trigger wider review filtering?", "acceptedAnswer": { "@type": "Answer", "text": "They can. The article lists incentives, sudden posting bursts, repeated phrasing, conflicts of interest, and thin reviewer account history as common risk signals. Even genuine customers can get caught in wider filtering if several reviews land at once from low-activity accounts with similar wording." } } ] } ] --- [![BGR REVIEW](/__l5e/assets-v1/87d66153-cb74-4e78-b954-d1aa9e9b3f70/bgr-logo.png)BGR REVIEW ](/) Get Reviews Get Reviews - [G Google Reviews Buy real Google reviews from aged, verified profiles. ](/buy-google-reviews) - [Y Yelp Reviews Buy Yelp Elite-friendly reviews with real photos and location tags. ](/buy-yelp-reviews) - [C Clutch Reviews Buy verified Clutch reviews for agencies and B2B service firms. ](/buy-clutch-reviews) - [T TripAdvisor Reviews Buy TripAdvisor reviews from verified traveller accounts. ](/buy-tripadvisor-reviews) Remove Negative Reviews Remove Negative Reviews - [× Remove Negative Google Reviews Pay only after removal - $449 per successfully removed Google review. ](/remove-negative-google-reviews) [Insight](/insights)[Research](/methodology)[About Us](/about)[Contact Us](/contact) [Login](/auth?mode=signin)[Sign up](/auth?mode=signup) [Home](/)/ [Insights](/insights?page=1)/ Google Reviews Google Reviews # Why Google reviews go missing and what to check first A Google review can vanish because of processing delays, reviewer edits, profile problems, or Google’s spam filters. This page walks you through the five checks that matter before you escalate anything to support. ![Robiul Alam](/__l5e/assets-v1/bd59d4dc-9165-4deb-b78a-48acaeac6685/team-robiul.webp) [Robiul Alam](/team/robiul-alam) Head of Reputation Strategy February 5, 2026 16 min read ![Why Google reviews go missing and what to check first](/api/public/content-image/1819463c-4c54-4a60-9f92-511137c4d301/hero-1786601201154.jpg) Quick answer A Google review usually disappears for five reasons: Google is still processing it, the reviewer edited or deleted it, the content was filtered under [Google Maps user-contributed content policy rules](https://support.google.com/contributionpolicy/answer/7400114), the account or text tripped spam signals, or your [Google Business Profile has a visibility issue](/insights/google-my-business-optimization) such as suspension or loss of verification. Google says some reviews can take several days to appear, so escalating on day one is usually premature. Check the posting date, reviewer account, and listing status first. If it is still missing after that, collect screenshots and timestamps, then use the correct [Google Business Profile support route](https://support.google.com/business/answer/4596773). We handle missing-review and [false-review disputes](/remove-negative-google-reviews) every week, and the point where most cases stall is predictable: the business presses the in-profile report button, gets no movement, and has no screenshots, profile URL, reviewer name, posting date, or policy match ready for support. That is why this page uses the actual triage order we apply to google reviews before anyone escalates. Across [12,000+ negative review cases logged](/methodology) by BGR Review from June 2025 to June 2026, outcomes were tracked as removal success, unresolved, or unknown rather than padded into a clean win-rate claim. That same evidence-first habit matters with vanished reviews as well, because Google support rarely acts on a vague “it was there yesterday” report. ## Why did your Google review vanish, and what should you check first? Start with a five-step triage: review publishing delay, reviewer-side change, listing problem, [policy trigger](/free-tools/google-review-removal-eligibility-checker), then the [support escalation path](/insights/how-to-remove-google-reviews). That order matches how missing Google reviews usually break in practice and saves you from losing days on the wrong fix. Most guides jump straight to spam filtering. That fails because a missing review often has a simpler cause first: Google is still processing it, the reviewer edited or deleted it, or your Google Business Profile has a visibility problem such as suspension or an unverified status change. If you open with “Google removed it for spam”, you usually file a weak ticket with no timeline, no screenshots and no clear fault to investigate. A 10-minute triage is enough for the first pass. Check when the review was posted, ask the reviewer to confirm whether they still see it in their contribution history, and inspect the live listing on Search and Maps to make sure the profile is active and publicly visible. A review can appear in a third-party embed or a CRM alert and still be missing from the live Google profile, which tells you the issue is visibility or processing, not proof of removal. The right order works because each step narrows the next one. If the review is older than the normal publishing window, the reviewer confirms they did not change or delete it, and the listing is fully live, then a policy trigger becomes more plausible and the support escalation path has something useful behind it. In BGR Review's dataset of 12,000+ negative review cases logged June 2025 to June 2026, roughly 90% of businesses that came to us after a failed attempt had used only the basic in-platform report button with no supporting documentation, and 70–80% of those initial requests had been rejected. ## Is the review actually gone, or is Google still processing it? A review is not necessarily gone because you can see it on one screen and not another. Google can show a new review unevenly across Search, Google Maps, devices and third-party embeds before visibility settles, so a review publishing delay can look like a disappearance when it is still processing. The wrong move is to trust the review widget on your website or a CRM dashboard. Those third-party embeds often cache data and can trail live Google visibility by hours or days, which is why BGR Review treats widgets as a weak signal and checks Google surfaces first. Open the Google Business Profile on a signed-out desktop browser, then in the Maps app on mobile, then ask the reviewer to check whether the post still appears in their own contribution history. If it shows in one place and not another, you are usually dealing with sync lag, not a true removal. That check order matters because [local pack click-through](/insights/do-google-reviews-affect-ranking) and conversions depend on what a searcher can see on live Google, not on what your site widget says. In our workflow, a case does not move to evidence packing or support escalation until those three visibility checks are done, because cases stall fast when the only proof is a stale embed screenshot. ## Did the reviewer change or remove it without telling you? A missing Google review often sits on the reviewer’s side first: the person may have edited or deleted it, changed account settings, or triggered a fresh review check after an edit, which can hide the post for hours or several days. Most guides tell you to blame spam filtering straight away. That fails because a reviewer edit or [deletion by reviewer](/insights/how-to-delete-a-google-review) can remove the live version without any warning to you, and a rewritten review can re-enter Google Maps user-contributed content checks as if it were new. Reviewer account history matters here as well; if the person switched Google accounts, lost access to the posting account, or posted from an account with thin activity, visibility can change before your Google Business Profile is the issue. Ask the reviewer for three things before you touch the listing: the original posting date, the exact review text they submitted, and a screenshot from the account that posted it. That small evidence pack saves time later. Across 12,000+ negative review cases logged by BGR Review from June 2025 to June 2026, roughly 90% of businesses that came to us after a failed attempt had used only the in-platform report button with no supporting documentation, and 70–80% of those first requests had been rejected. ## Could your Business Profile be blocking normal review visibility? Yes. A Google Business Profile can hide, split or misroute reviews even when the customer posted correctly. Unverified status, a suspension, duplicate Maps listings, and reviews left on the wrong location are common reasons a review looks missing when the problem sits with the listing, not the customer. Most guides tell you to inspect the review text first. That fails in franchise groups and [multi-location review issues](/insights/multi-location-review-management) because the review may be live on a different profile, attached to an old address, or sitting on a duplicate listing with its own review count. The useful check is the listing itself: verification state, owner access, profile edits, [recent merges](/insights/google-reviews-disappeared-after-merge), and whether Google Maps shows more than one version of the same location. These profile states usually explain what happened faster than another report-button click. Profile state What you see What to check next Unverified or recently re-verified Reviews appear delayed, missing, or visible only to the reviewer Confirm verification in Google Business Profile and check recent ownership changes Suspended profile Review visibility drops or the profile disappears from normal branded search paths Fix the suspension first; review recovery usually stalls until the listing is live again Duplicate or outdated Maps listing Reviews split across two profiles or stay tied to an old CID/location record Search brand name, address and phone variations in Maps and compare review totals Wrong branch in a multi-location setup The customer swears they posted, but your target branch never shows it Ask for the review link or screenshot and match it to the exact branch URL If the listing is broken, chasing removal or restoration support too early wastes time. Even BGR Review’s pay-after-success removal model at $449 per removed link with $0 upfront does nothing for a review stranded on the wrong profile; first you fix the location record, then you decide whether the case is recovery, merge, or removal. ## Did Google’s policy systems filter the review for risk signals? Google can filter a review even when it looks genuine to you. Common triggers sit in Google’s _Google Maps user-contributed content policy_ and its spam systems: [sudden posting bursts](/insights/review-velocity-google-maps), repeated phrasing, thin _reviewer account history_, incentives, conflicts of interest, and content that drifts off topic. ![Split panel showing policy systems filter the review for risk signals based on timing, phrasing, and account history](/api/public/content-image/1819463c-4c54-4a60-9f92-511137c4d301/body-1786601228761-1.svg) The filter can act on pattern signals across wording, timing, and account history—not CRM proof alone. Most guides say a real customer review should stay live. That fails because Google does not judge authenticity from your CRM alone; it judges publishing risk from pattern signals across the account, the wording, and the timing. Five reviews posted in one afternoon from accounts with little map activity, similar sentence structure, or a shared location trail can trip _spam and fake engagement signals_ even if every reviewer paid you. The safer approach is steady review request timing, original wording from each customer, and reviewers using their normal Google accounts rather than fresh or dormant profiles. Policy issues raise the risk sharply. A discount for leaving feedback, a staff member reviewing their own branch, a supplier reviewing your business, or a review talking about shipping disputes on the wrong location can all fall foul of the policy. In BGR Review’s dataset of 12,000+ negative review cases logged June 2025 to June 2026, roughly 90% of businesses that came to us after a failed self-filed attempt had used only the basic in-platform report button with no supporting documentation, and 70–80% of those initial requests had been rejected. That matters here because a filtered review often needs evidence that it was compliant, not another burst of replacement requests that can hurt map-pack trust, click-through rate, and later conversions. ## How do you recover a filtered Google review without making things worse? Recovering a filtered review usually comes down to proof, not outrage. Check that the text fits Google’s _Google Maps user-contributed content policy_, gather reviewer and transaction evidence, build a dated record of where the review is missing, and only then decide whether to wait through a review publishing delay, ask for a light edit, or escalate. The wrong move is telling the customer to repost straight away. That often creates duplicate attempts from the same account, adds fresh spam and fake engagement signals, and muddies the timeline you need later if the review affects your map pack click-through rate or conversions from calls and form fills. Google can treat a second submission as another risky event rather than proof the first one was genuine, especially if the profile already has a burst of recent review activity. The right move is to validate the first submission first. Read the review against Google’s policy language for prohibited content, then collect three things into one evidence pack: proof the reviewer is a real customer, proof a transaction or appointment happened, and screenshots showing the review visible to the reviewer but missing on the live Google Business Profile. Add dates, device used, account email domain if the reviewer is willing, and a note of whether the review appears in email notifications, third-party embeds, or nowhere at all. That documentation gives you a cleaner support route and stops you making the case worse. In BGR Review’s case file of 12,000+ negative review cases logged June 2025 to June 2026, roughly 90% of businesses who came to us after a failed attempt had used only the basic in-platform report button with no supporting documentation, and 70–80% of those initial requests had been rejected; a rejection did not prove the review was invalid. If the text is clean and the posting is recent, wait briefly for a publishing delay before escalating. If the wording is borderline promotional or stuffed with location terms, ask the reviewer to edit the original review rather than post a new one. ## What should your escalation checklist include before you contact Google? A support-ready Google review escalation pack needs four things: proof the customer is real, proof the review existed, proof the correct listing was used, and a dated timeline of what changed. Leave out any one of those, and your Google Business Profile request is easier for support to dismiss as incomplete. Sending a complaint usually fails because it gives Google nothing to verify against the support escalation path. Across 12,000+ negative review cases logged by BGR Review from June 2025 to June 2026, roughly 90% of businesses who came to us after a failed attempt had used only the basic in-platform report button with no supporting documentation, and 70–80% of those initial requests had been rejected. The better approach is a dated evidence pack: screenshots of the live or vanished review, posting date, the exact listing URL, reviewer profile screenshots, order or booking proof, service location details, and any messages with the reviewer that tie the account to a real transaction. Your pack should also show sequence, because support agents need to see what changed and when. Use one timeline that starts with review submission, notes the disappearance, records the checks you already ran on the Google Business Profile, and ends with any case IDs from chat, email or forum escalation. That works better than a general complaint because it lets Google match the reviewer, listing and event dates without guessing. Use a simple timeline format so every support touchpoint points to the same record. Date Event Evidence to attach Day 0 Review posted Screenshot, posting date, reviewer profile Day 1-3 Review disappears Listing URL, Maps view, third-party embed comparison if relevant Same week Checks performed Profile status, location details, transaction proof, reviewer communication Submission date Support contact made Case reference, chat transcript, email thread ## Should you use Google’s tools yourself or bring in managed help? Use Google’s own route when the problem is simple and well documented, such as a publishing delay or a review posted to the wrong listing. Bring in managed help when the case involves multiple locations, policy grey areas, or support threads that keep closing without a clear answer; the real difference is evidence quality and control of the support escalation path, not magic access. DIY works best when you can show the basics in one pass: the reviewer’s screenshot, the live Google Business Profile URL, the missing review text, and a timestamp showing whether the issue sits in Google Maps, Search, or only a third-party embed. That kind of clean evidence pack suits straightforward cases. In BGR Review’s case file of 12,000+ negative review cases logged June 2025 to June 2026, roughly 90% of businesses that came to us after a failed attempt had used only the in-platform report button with no supporting documentation, and 70–80% of those initial requests had been rejected. The wrong move is hiring an agency because you think agencies have special removal powers. They do not. Good managed help earns its keep by sorting out multi-location review issues, building a tighter evidence pack, and keeping the support escalation path consistent when Google support asks for the same proof twice or routes you to the wrong profile thread. If the issue later becomes a policy removal matter, BGR Review charges $0 upfront and $449 per removed review link after success, but that service does not convert a weak case into a guaranteed restoration. Route Best fit Main burden on you DIY through Google support Delay, wrong listing, clear screenshots Collect proof, reply to support, track one thread Managed help Multi-location confusion, policy-sensitive cases, repeated failed escalations Share access, approve evidence, let the provider run the file ## Do missing Google reviews actually cost leads, or just look bad? Missing Google reviews can cut both visibility and conversion. Even if your position in the local pack holds, a thinner layer of recent visible feedback on your Google Business Profile can lower click-through, calls and booked enquiries against nearby rivals showing fresher proof. Most guides fixate on the star average alone. That fails because shortlist decisions happen before a lead reads every review: count, recency and visible sentiment shape trust at a glance, especially on mobile Google Maps results where the review snippet does a lot of the selling. A drop from 4.8 to 4.4 matters, but so does losing three recent five-star posts while your competitor still shows this month's feedback. Your ranking may barely move. Your conversion rate can still soften because the profile looks stale or disputed. The right way to set priority is to check three things together: did the loss reduce total visible review count, did it remove recent feedback, and did it skew the sentiment mix. Priority jumps when all three move at once, because that hits local ranking and conversion impact together. In BGR Review's dataset of 1,485 businesses observed February to July 2026, trades firms with complete enquiry-source data attributed 70–80% of calls and bookings to a Google Business Profile or Yelp listing rather than a website. If missing reviews are weakening the profile that actually produces the lead, treat recovery fast; if an old review vanished and recent proof still looks strong, urgency is lower. ## Can Google penalise you if missing reviews are tied to manipulation? Yes — if a missing review is tied to incentives, undisclosed paid endorsements or fake engagement, Google can remove the review, distrust the wider pattern around your profile, and make recovery harder under the Google Maps user-contributed content policy. The wrong approach is to treat recovery as a reason to push harder: offer vouchers for five-star posts, ask staff or friends to post from the same network, or rewrite a disputed review and submit it again. That fails because Google looks for spam and fake engagement signals, not just the wording of one review: unusual posting bursts, repeated location overlap, thin reviewer account history, and incentive language can all turn one vanished review into a profile-level trust problem. If you then escalate without fixing the source, you give support a cleaner reason to refuse. The safer approach is to stop the tactic, keep records, and separate legitimate customer feedback from anything that needed compensation or scripting. In the US, the FTC’s endorsement guides require disclosure when an endorsement is paid or incentivised; in the UK and EU, consumer-protection rules on misleading commercial practices take a different route but land in the same place on hidden commercial influence. Defamation is separate again: false factual claims can be actionable in some countries, but legal standards vary by country and platform, so this is general information, not legal advice. ## What should you do after the review returns so it does not become another mystery? When a review reappears, capture it straight away and watch it for 30 days. Recovery is only the midpoint: later edits, listing changes and the way you ask for future feedback still decide whether the same problem comes back. The wrong move is to treat “visible again” as case closed; that fails because a review edit or deletion by reviewer, a duplicate listing, or a mobile-versus-desktop visibility mismatch can send you back to guesswork. Log the return date, the exact visible text, the star rating, the reviewer name, and whether you can see it on Google Maps, Search, desktop and mobile. The right move is to keep a short recovery log for a full 30 days and compare your live Google Business Profile against any third-party embeds on your site, because multi-location review issues often start with the wrong branch receiving the post or an old CID still surfacing in Maps. If the text changes, stars drop, or the review vanishes again, you have a clean evidence trail instead of a vague complaint. Tighten your request method as well: send the correct location link, ask after the service is complete, and avoid batching prompts that create spam signals. That matters because, in BGR Review’s dataset of trades businesses with complete enquiry-source data observed February to July 2026, 70–80% of calls and bookings were attributed to a Google Business Profile or Yelp listing, so lost review visibility can hit both local ranking and conversions. ## Where to go from here Treat a missing Google review like a triage job. Start with the posting date, then confirm whether the reviewer still sees the review in their account, check your Google Business Profile for suspension, verification or merge issues, and only then look for a Google Maps user-contributed content policy trigger. That order saves time. Most stalled cases come from skipping straight to “Google filtered it” without checking whether the review was edited, deleted, delayed in publishing, or tied to a listing problem. Your next step is simple: build a short evidence pack before you contact support. Include the business name, profile URL, review date, reviewer name, screenshots from both sides if the reviewer will share them, and any sign the review appears in a third-party embed but not on the live Google listing. Then use the support route tied to your profile status and give Google one clean, documented request. If the case still goes nowhere, a structured recovery or dispute review is the right move. At BGR Review, that means checking the timeline, reviewer status, listing health and policy fit before deciding whether the review is recoverable or whether escalation will fail. ## Frequently asked questions How long does it take for a Google review to show up? A Google review can appear quickly, but Google says some reviews take several days to show. The article recommends waiting through the normal publishing window before escalating, especially if the review appears unevenly across Search, Google Maps, mobile, or third-party embeds. Can a customer post a Google review and then have it disappear? Yes. A customer can edit or delete the review, switch accounts, lose access to the posting account, or trigger a fresh content check after an edit. In those cases, the review may vanish from the live profile for hours or several days even though it was posted originally. Does editing a Google review affect whether it stays visible? Yes. The article explains that a rewritten review can re-enter Google Maps user-contributed content checks as if it were new. That means an edited review may disappear temporarily while Google processes it again, especially if the account is thin or the wording looks risky. Will Google tell you why a review was filtered? Usually, no clear explanation arrives. The article’s warning is practical: businesses often hit the in-profile report button, get no movement, and still have no policy match, screenshots, posting date, or reviewer proof ready when support asks for evidence. Can a missing Google review be restored? Sometimes, but recovery depends on what caused the review to disappear. If the issue is a delay, an edit, a duplicate listing, or an unverified or suspended profile, fixing that root cause comes first. If Google filtered the review, you need a dated evidence pack before support is likely to help. Do fake or incentivised reviews trigger wider review filtering? They can. The article lists incentives, sudden posting bursts, repeated phrasing, conflicts of interest, and thin reviewer account history as common risk signals. Even genuine customers can get caught in wider filtering if several reviews land at once from low-activity accounts with similar wording. google reviews google maps google business profile google search local seo review management ![Robiul Alam](/__l5e/assets-v1/bd59d4dc-9165-4deb-b78a-48acaeac6685/team-robiul.webp) Written by [Robiul Alam](/team/robiul-alam) Head of Reputation Strategy Last updated August 13, 2026 [View profile](/team/robiul-alam) ### Ready to take control of your online reputation? Real 5-star reviews from aged, geo-targeted accounts — drip-fed with a 30-day replacement guarantee. Starts at $69. [Buy Google Reviews](/buy-google-reviews) ## Related reading 1. [1 Google Business Profile How long a Google Business Profile reinstatement really takes ](/insights/google-business-profile-reinstatement-timeline) 2. [2 Google Business Profile Is your Google Business Profile disabled or suspended? ](/insights/google-business-profile-disabled-vs-suspended) 3. [3 Local SEO Review count or star rating: what wins on Google Maps? ](/insights/review-count-vs-rating-seo) 4. [4 Local SEO Do Google review replies actually help local SEO? ](/insights/replying-to-google-reviews-seo) 5. [5 Yelp Getting a Yelp review removed: what helps and what fails ](/insights/how-to-get-yelp-review-removed) 6. [6 Reputation Management How HVAC companies can build a review system that works ](/insights/hvac-review-generation) 7. [7 Local SEO How to Get Your Business Found on Alexa ](/insights/how-to-get-business-on-alexa) 8. [8 Google Reviews Google Maps review velocity: what helps and what gets filtered ](/insights/review-velocity-google-maps) 9. [9 Google Reviews Why Google Reviews Aren’t Changing Your Rating ](/insights/google-reviews-not-affecting-rating) 10. 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